How to Run a Speed Test StartUp Show/Apollo Group TV App

This guide is for StartUp Show/Apollo Group TV app.  As you open StartUp Show/Apollo Group TV app, you will have menu.

1. Go to the profile section (a picture of a man-red circle in the picture )

2. Then as you open that section you will see info about your account.

3. Then as you scroll down, you will see a button "Launch speed test"

4. As you click it, our speed test will start to run.

Give it a minute to finish. It will run a nearby server test, and Live and VOD test as well.

Once its done, and you still experience issue, please take a screenshot of that, and submit a support ticket.  

Don't blur any info, since we need it to see what's going on.

 

Updated: 11/2024

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