Error Code 403 / Invalid Response

If you are experiencing the error "invalid response code 403", it is likely your ISP is blocking our service and you will require to use a VPN to watch our service.  One known ISP that causes this issues is AT&T/Vodafone.

If you are already using VPN, then it means there is some issue with their networking causing this issue (mainly CG-NAT usage). VPN provider ExpressVPN started using this method, causing our service not to work with their VPN.

  1. Try switching your location a few times to different countries.

  2. If you switched through several locations, but still are getting that error, then please use a different VPN provider. 

  3. We recommend: IPVanish, Surfshark, & Nord VPN

Updated: 11/2024

  • Error 403, Error Code 403, invalid response, VPN
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to be in the know

Join the Telegram Announcement Group to be in the KNOW as things are happening....

IPs Exceeded Limit Code 429

This message is usually due to switching channels too quickly making the system think you're...

Bad Email or Password Error Message

If you are getting the error message Bad Email or Password, follow the next steps:  Click...

General Troubleshooting

When experiencing issues watching or having with audio or video, please start by following the...

Changing VOD/Live TV Player Type

In both StartUp Show and Apollo Group TV app, there's the ability to switch the player type, for...