Articles

 Bad Email or Password Error Message

If you are getting the error message Bad Email or Password, follow the next steps:  Click...

 Changing VOD/Live TV Player Type

In both StartUp Show and Apollo Group TV app, there's the ability to switch the player type, for...

 Error Code 401 / Unauthenticated Error

If you receive an on screen error code 401 / Unauthenticated, please log out of the app and then...

 Error Code 403 / Invalid Response

If you are experiencing the error "invalid response code 403", it is likely your ISP is blocking...

 General Troubleshooting

When experiencing issues watching or having with audio or video, please start by following the...

 How to Run a Speed Test StartUp Show/Apollo Group TV App

This guide is for StartUp Show/Apollo Group TV app.  As you open StartUp Show/Apollo Group TV...

 How to be in the know

Join the Telegram Announcement Group to be in the KNOW as things are happening....

 IPs Exceeded Limit Code 429

This message is usually due to switching channels too quickly making the system think you're...

 Live TV & VOD Buffers or Freezes

Sometimes you may experience buffering due to insufficient bandwidth, and sometimes a bug in the...

 VPN Information

Please use a VPN as a resolution to any buffering/freezing that you may experience.Internet...